You will receive an answer to an application within 8 weeks. Have you sent a letter of objection? Then you will receive an answer within 6 weeks. If DUO needs more time, you will receive a letter telling you this.
Asking for payment of a penalty
Is DUO still too late? Then perhaps DUO must pay you money, called a penalty. This is how you ask for payment of a penalty:
- Send the ‘Aanvraagformulier dwangsom’ (Application form for penalty) to DUO.
- Put the word ‘dwangsom’ (penalty) on the envelope.